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Safety & Compliance

Quality Promise

At SweetLake Chemical, Ltd. our goal is to provide quality products, performance, and customer service at competitive prices to every customer, every time.

Through our highly trained and experienced staff, we pledge to provide the following to all our customers:

  • High quality products and services
  • Competitive pricing
  • Alternative sourcing through our international offices
  • Proper and accurate documentation with every shipment
  • Timely preparation and delivery of your order
  • The highest level of customer satisfaction before, during, and after the sale

Liability Insurance

SLC strives for excellence and customer satisfaction. In this pursuit, we carry a considerable sum of product liability insurance. This thorough policy allows SLC to offer added piece of mind to our suppliers and customers.

Emergency Response

Should you have an emergency or incident involving an Sweetlake Chemical Ltd. product and require the MSDS outside of regular business hours, contact the Sweetlake Chemical Ltd. after hours Emergency Response Line (in the U.S. and Canada) at 1-888-SLC-1998 (1-888-752-1998) or CHEMTREC at 1-800-424-9300. 

SweeltLake Chemical uses CHEMTREC, a 24/7 resource that coordinates and communicates a broad range of critical information that may be needed by emergency responders in mitigating a hazardous material related incident. Resources include:

  • Technical information that can be conveyed immediately to the scene in hard copy via fax, telephonically, or electronically;
  • Direct access via CHEMTREC's telephone conferencing capabilities to thousands of shippers, manufacturing product experts and carriers;
  • Access to a network of chemical industry and for-hire contract emergency response teams to assist in product containment, spill mitigation and product removal
  • For more information visit their website: http://www.chemtrec.com/Chemtrec/

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